Jobs

JOB DESCRIPTION

Job Title: Customer Service/Cashier

Reports to: 

Tavis Weber

Date: February 15 2018

Post Closing: March 5 2018


JOB PURPOSE

Customer Service/Baking Assistant is responsible for selling bakery products in a timely and courteous manner while providing relevant information regarding ingredients and baking processes.


RESPONSIBILITIES

Provide courteous and knowledgeable customer service

Follow policies, procedures and guidelines for cash handling, opening/closing store procedures

Meet and exceed health and safety regulations/expectations

Uphold the standards Golden Hearth Bakery has set for service and quality

Assemble wholesale orders

Prepare baked goods as necessary

Maintain a clean workspace and assist in cleaning the facility

Assist periodically with special projects as required

REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE

Experience in customer service

Excellent verbal communication skills to provide a high level of response to customer inquiries.

Ability to handle customer requests and ask for assistance when necessary

Experience with debit machine and POS cash register an asset

Experience balancing cash register

Display knowledge of baking, pastries, sourdough and a passion for local food

Experience with baking beneficial


WORKING CONDITIONS & PHYSICAL REQUIREMENTS

The hours for this position are from 8 am to 4pm Fridays and 6:00 a.m. to 2:00pm on Saturdays. 

There may be some variation of these hours.

Ability to work in a fast paced and high temperature environment

Ability to stand (be on feet) for long periods of time


CONTACT INFORMATION

Please submit resume to info@goldenhearth.ca or deliver in person to the bakery at 343 King St. E., Kitchener, Ontario.

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